Systems • Execution • Reliability

Alfred Angkasa

Building Systems That Actually Work

Implementation & delivery across CX platforms, enterprise systems, and industrial automation.

I design systems for reality, not presentations.

I turn complex systems into execution that holds.

This site documents how complex systems behave in real operations across enterprise software, industrial machinery, and platform implementation. It reflects judgment formed before outcomes were visible.

What I do

01

Enterprise Software Systems

Custom systems designed for real operations. Built to run daily.

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02

Industrial Machinery & Automation

Machinery designed and evaluated as part of an operating system.

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03

Platform Implementation & Execution

Turning complex platforms into usable, production-ready systems.

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How I work

Reliability over speed

Quality is a responsibility

Production-ready, not demo-ready

Selected experience

Focus — System • Maintenance • Cost control

CMMS for Manufacturing Operations

Designed around real technician behavior, with auditability built in.

What

Workflows, sparepart movement, approvals, and reporting engineered for daily use.

Result

Lower surprise downtime, clearer ownership, and maintenance becomes measurable.

Outcome: fewer repeat failures • clearer audit trail

Focus — Operations • SOP • Training

Packaging Line SOP Alignment

Machine capability translated into operator-ready SOP and work instructions.

What

Standardized steps, checkpoints, and hygiene into a trainable operator system.

Result

Faster onboarding, fewer avoidable errors, smoother handovers between shifts.

Outcome: stable output • less operator variability

Focus — Implementation • Data • Journey

CX Platform Implementation & Path-to-Conversion

Execution discipline supported by governance and QA. Built for production reality.

What

Event design, validation, tracking stability, and stakeholder alignment on “done”.

Result

Stable measurement, trusted reporting, and execution that survives real traffic.

Outcome: consistent attribution • fewer “data disputes”

Insights

Field notes

When Systems Are Ignored

Notes from real projects, constraints, and execution trade-offs.

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Insight article

“Good Enough” Is Dangerous in Production

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Field notes

Trust Is Built in the Small Decisions

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Contact

Let’s build something that actually works.

Best reached via email. I typically respond within 1–2 business days.